Home Sauna Buying FAQs
Choosing a home sauna involves decisions about heat type, location, electrical requirements, delivery, and assembly. These answers cover the questions Martin Sauna customers ask most often. For recommendations for your space, call 307-223-2259 or visit our contact page.
What is the difference between infrared and traditional saunas?
Infrared saunas use heating panels to warm the body directly and generally operate at lower air temperatures. Traditional saunas heat the room with an electric or wood-burning heater and sauna stones, providing hotter air and the option to create steam by adding water to the stones. Compare our infrared saunas and traditional saunas.
Should I choose an indoor or outdoor sauna?
Choose an indoor sauna when you have a suitable dry interior space, convenient electrical access, and want year-round use without weather exposure. Choose an outdoor sauna for a backyard, patio, or property where interior space is limited. Only install a sauna outdoors when the manufacturer identifies that model for outdoor use.
What size sauna should I buy?
Start with the number of people who will use it regularly, then compare exterior dimensions, bench layout, door clearance, and the space needed for assembly and ventilation. A two-person rating can feel compact for two adults, so review the actual measurements rather than relying only on the advertised capacity.
Do home saunas require an electrician?
Electrical requirements vary by model. Some infrared saunas use a dedicated 120-volt outlet, while many larger infrared and traditional saunas require a 240-volt circuit and professional electrical work. Always follow the manufacturer’s manual and local electrical codes. Confirm the voltage, amperage, plug type, and breaker requirements before ordering.
What does free freight shipping include?
Qualifying saunas ship by curbside freight within the contiguous United States. The freight carrier normally contacts you to arrange a delivery appointment. Curbside delivery does not necessarily include placement inside your home, assembly, or removal from the truck for oversized products. Review the product page and shipping policy for model-specific requirements.
What should I do when my sauna is delivered?
Inspect the shipment and packaging before signing the delivery receipt. Photograph visible damage and note it clearly on the carrier’s delivery paperwork. Contact Martin Sauna promptly if damage or missing items are discovered, and keep the packaging until the issue is resolved.
Are home saunas difficult to assemble?
Many modular infrared saunas use prebuilt wall panels and can be assembled with ordinary tools, but assembly time and difficulty vary. Larger outdoor, barrel, cabin, and traditional saunas may require multiple people, site preparation, roofing work, or professional help. Review the installation manual before delivery.
What warranty comes with a sauna?
Warranty coverage is provided by the manufacturer and varies by brand and component. Coverage for the cabin, heaters, controls, electronics, and labor may have different terms. Refer to the specific product page and manufacturer documentation, or contact Martin Sauna for confirmation before purchasing.
Can I return a sauna?
Eligible returns are governed by Martin Sauna’s return and refund policy. Return shipping, restocking charges, condition requirements, and exclusions may apply. Custom products and installed or used equipment may not be returnable, so review the policy before ordering.
How do I compare sauna heaters?
Match the heater to the sauna room’s calculated volume, construction, electrical supply, and desired controls. Glass, stone, and other uninsulated surfaces can increase the effective room volume. Browse sauna heaters or contact us before purchasing if you are unsure about sizing.
